2. Choose
your first twelve words carefully.
Express
some form of thank you when you meet the client.
3. Use the
other person’s name immediately.
Send a
message that you value and are focused on that
person.
4. Pay
attention to your hair.
Your hair &
face are noticed first. Putting off that much
needed haircut or color job may cost you the
deal. Don’t let a bad hair day cost you the
connection.
5. Keep
your shoes in mint condition.
People look
from your face to your feet. If your shoes
aren’t well maintained, the client will question
whether you pay attention to other details.
6. Walk
fast.
Pick up the
pace and walk with purpose if you want to
impress.
7. Fine
tune your handshake.
The first
move you make is to put out your hand. A firm,
but gentle, grip will say worlds about you.
8. Make
introductions with style.
Honor the
senior or highest ranking person by saying their
name first. When the client is present, he/she
is always the most important person.
9. Never
leave the office without your business cards.
Your
business cards and how you handle them
contribute to your total image. Keep a good
supply with you in a card case where they are
protected from wear and tear.
10. Match
your body language to your verbal message.
A smile or
pleasant expression tells you are glad to be
there. Eye contact says you are interested and
paying attention. Leaning in toward the client
makes you appear engaged and focused. Use as
many signals as you can to look interested and
interesting.
In
the business environment, you plan every move
with potential clients, i.e. everyone you meet.
Every time you walk out of the office, be ready
to make a powerful first impression!
