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with your employees. With the workforce getting younger, old employee
strategies don’t work. Motivate Generation X on their level.
- Help them “Train for another job”. The way to keep them is to help them acquire new skills that make them more marketable; the more they learn, the more they’ll want to stay around.
- Give them responsibility for projects. Use their independent spirit to assign clearly defined goals—and the freedom to achieve them in their own way
- Offer constant informal feedback rather than periodic performance reviews. Formal sporadic reviews are not timely enough to keep up with the rapid pace younger employees work best.
- Offer them access to different kinds of information. They are adept at using different data and technology to bring together a variety of elements and solve problems. Managers who hoard information are stifling the greatest resources younger workers bring to the table.
- Set SMART (specific, measurable, accepted, relevant, time-bound) goals. “Do your best” doesn’t work.
- Reward your doers.
- Focus on perceptions of fairness—not happiness.
- Encourage straight talk and constructive conflict.
- Frequently communicate goals, company strategy and initiatives; you cannot over-communicate!
- Model the way—tell the truth.
- Enlist employee’s input.
- Recognize and celebrate employee success every chance you get.
